Office Support 911
Karen Braschuk
karen@officesupport911.ca
905-453-0211

Services

Customer Service

Imagine what you could be doing with YOUR time if you were assured that your clients' emails were being responded to quickly.

How important is it to your business that your potential clients receive your acknowledgement sooner than later?

A timely response to your customers reinforces that THEY are of supreme importance to YOU.

You'll probably notice that about 80% of email inquiries about your business are repetitive. They could be related to login issues with your website, clarification of your products and services, or perhaps they simply want to establish a more personal relationship with you.

How many opportunities have you missed because you didn't have the time to respond in a timely manner (and your potential customer has moved on) or maybe you've even overlooked their email altogether?

A quick response is key in showing your customers that you truly care and will follow through just as quickly.

Editing/Proofreading

Do spelling and grammar really count that much?

As soon as someone sees your typos, it's possible they could develop doubts about your attention to detail in other areas.

It's important to always have your web content, articles, eBooks and any other forms of communication with your customers as free from typographical and grammatical errors as possible.

Word* Processing

Has Word got you stuck?

Do you need help with those letters, memos, reports, and manuals?

Do you ever wish you could just give a list of names to someone, and they would effectively turn it into a mass mailing campaign; complete with envelopes, labels and postage...and even drop it off at the post office for you?

Transcription

Professional transcripts of your audio files.

All work is proofread and formatted to your exact specifications.

Your audio submissions are welcomed in both digital and hard copy format.

Excel* Spreadsheet Document Creation and Management

Just how many ways can an Excel spreadsheet be useful to your business?

How many times have you wished you could see a snapshot of certain data about your business in a comprehensive and meaningful manner?

Information at a glance is imperative for success. Keeping accurate records can be critical to keeping one's business on top.

PowerPoint* Presentations

Just another slide show?

You may need to train your employees. You may need to present your latest ideas to your prospective customers. What's the best way to do that?

Visually, of course.

A truly effective PowerPoint presentation can sell. It can not only sell your ideas, it can also sell your products.

Most people are visual by nature, and an effective presentation can add to the impact needed in order to successfully promote your vision to your audience.

*Microsoft Office: Word 2003, Publisher 2003, Excel 2003, PowerPoint 2003, Outlook 2003

What will this cost me?

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