Office Support 911
Karen Braschuk
karen@officesupport911.ca
905-453-0211
Rates
Office Support 911 offers hourly rates reasonably scaled to fit your specific needs. To discuss further, please contact Karen.
Hourly rates cover labour, any necessary communication between You (the "Client") and Office Support 911 (the "Service Provider"), as well as any templates and/or information delivered to you via email, fax, telephone, or courier, including the confidential hard copy of your data on disk, CD, or DVD.
Extraordinary materials such as envelopes, printing materials for bulk mailing, postage and similar will be billed to the Client in addition to the hourly rate, and is subject to applicable PST (Provincial Sales Tax).
Invoices are issued in Canadian funds and are subject to Canada's GST (General Goods and Services Tax) of 5% (Canadian residents only). All invoices to the Client will include a detailed listing of services rendered as well as a summary of items purchased, if applicable.
Certain projects may be quoted on a flat-fee basis, rather than an hourly rate, and every effort will be made to ensure an accurate and reasonable estimation of time and materials in advance.
Payment terms are net 30 and currently can be paid by cheque or money order. Certain larger projects may require a deposit of 25% to 50% in advance, with the remaining balance due under the normal payment terms of the invoice.
Policies
Office Support 911 respects your privacy and will never share your information with others. A Confidentiality Agreement is offered with each quotation and you can be assured that your sensitive information or materials will be treated with the utmost respect and integrity. Any materials or information provided by you will be returned to you and/or copies destroyed upon your request.
The quality of work provided to you by Office Support 911 must meet your reasonable standards or you do not pay for it.
